Shipping policy
SHIPPING POLICY — AnkleEase™
Last updated: May 2026
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FREE SHIPPING ON EVERY ORDER
At AnkleEase™ we believe getting relief
shouldn't cost extra. That's why we offer
FREE shipping on every single order — no
minimum spend required.
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DELIVERY TIMEFRAMES
Order processing: 1–2 business days
Estimated delivery: 7–12 business days
Total estimated time from order to delivery:
8–14 business days
Please note delivery times are estimates only
and may vary depending on your location and
local customs processing times.
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ORDER TRACKING
Once your order is shipped you will receive
a confirmation email with your tracking number
within 24 hours of dispatch.
You can track your order at any time using
your tracking number at:
https://parcelsapp.com/en/tracking
If you have not received a tracking number
within 3 business days of placing your order
please contact us at support@ankleease.com
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WHERE WE SHIP
AnkleEase™ ships worldwide.
We currently ship to all major countries
including:
United States, United Kingdom, Canada,
Australia, Singapore, Malaysia, New Zealand,
Ireland and most of Europe and Asia.
If you are unsure whether we ship to your
country please contact us before ordering at
support@ankleease.com
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CUSTOMS AND IMPORT DUTIES
International orders may be subject to
customs fees, import duties or taxes imposed
by your country.
These charges are the responsibility of the
customer and are not included in our product
price or shipping cost.
AnkleEase™ is not responsible for any delays
caused by customs processing.
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LOST OR DELAYED ORDERS
If your order has not arrived within 20
business days of your order date please
contact us at support@ankleease.com and
we will investigate immediately.
We will either:
— Reship your order at no extra cost, or
— Issue a full refund
Whichever you prefer.
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WRONG ADDRESS
Please ensure your shipping address is
correct at checkout. AnkleEase™ is not
responsible for orders delivered to an
incorrect address provided by the customer.
If you notice an error in your address
contact us immediately at
support@ankleease.com before your order
is dispatched.
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CONTACT US
For any shipping questions or concerns:
AnkleEase™
Email: support@ankleease.com
Response time: Within 24 hours
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© 2026 AnkleEase™. All rights reserved.